HERMES Clemence shoulder bag and cross bag

PLEASE READ BEFORE ORDER

About Customs

• Import duties, taxes, and charges are Not includedin the item price.
  These charges are the buyer's responsibility.
• Please check with your country's customs office to determine what these additional costs will be prior to buying.
• These charges are normally collected by the delivering freight (shipping) company or when you pick up the item. Do not confuse them for additional shipping charges.

Please pardon us if some items are sold out

• We sell on multiple venues such as eBay and our website.
• As a result, orders will be fulfilled on a first-come first-served basis.
• We apologize for the inconvenience and thank you for your understanding.
• You will be hearing from us if an item is already sold elsewhere in a timely manner.
• Because of the time difference, please expect delay in response.

Condition

• The damages are described and shown with the pictures as much as possible, but we are not able to cover all of the damages on our items.
• Ranking of Condition is only for the item not included packaging stuffs, guarantee card and tags.

SHIPPING POLICY

Shipping

• We ship via Express Carriers(DHL, FedEx, etc.)from South Korea unless otherwise notified.

Period

• It will be shipped out within 2-3 business days.
• Please be aware that delivery could be delayed depending on customs inspections, in case of natural disasters, and other reasons such as postal strikes.

PAYMENT POLICY

Payments

• PayPal, Venmo, Google Pay, VISA, Master Card, Discover

About customs

• Import duties, taxes, and charges are Not includedin the item price.
  These charges are the buyer's responsibility.
• Please check with your country's customs office to determine what these additional costs will be prior to buying.
• These charges are normally collected by the delivering freight (shipping) company or when you pick up the item. Do not confuse them for additional shipping charges.

RETURN POLICY

• Please contact us within 7 days after receiving the item if you would like to return the item.
• If you with to return, please contact us first through messages.
• Returned item must be kept in good condition for full refund.
• Buyer need to pay for return shipping.
• We are not acceptable for money back for any custom tax and duties paid.

• Please contact us directly via ebay message before making decisions on returns to get proper instructions and quality service assistance.
• In order to avoid unnecessary returns, please pay attention to the item description and pictures before making the purchase.